{"xsrfToken":"d59315c9d9976a0d055492f5e94ea3830b690409_lout","branding":{"id":"4","key":"ls","name":"Support Liwango","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2193c2","headerLinkHoverBGColor":"#2193c2","headerBadgeColor":"#2193c2"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/af19f977-2d2a-400a-ac51-f0e195d80ebc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZmQ3ZDY2Ni0wNDE2LTRjMWMtOWVhMy1kYTFkNzQ3MTljNWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFmMTlmOTc3LTJkMmEtNDAwYS1hYzUxLWYwZTE5NWQ4MGViYyI6WyJyZWFkIl19LCJleHAiOjE3NDQzNTM3OTUsIm5iZiI6MTc0NDM1MzE5NX0.2BMKsP5pMXIq0PeSplebYuXOZq2cz_-03XcYDt8jg5g&client=8fd7d666-0416-4c1c-9ea3-da1d74719c5b&mode=fit","logoId":"af19f977-2d2a-400a-ac51-f0e195d80ebc","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Liwango Help Center","sharedPortalName":"Liwango Support","userInitialAnnouncementMessageWiki":"<p><a href=\"https://www.liwango.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Back to website</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Liwango Help Center","sharedPortalName":"Liwango Support","announcementMessage":"[Back to website|https://www.liwango.com]","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans centre de support Liwango","sharedPortalName":"Support Liwango","announcementMessage":"[Retour au site|https://www.liwango.com]","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4bb9ea","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZmQ3ZDY2Ni0wNDE2LTRjMWMtOWVhMy1kYTFkNzQ3MTljNWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDQzNTM3OTUsIm5iZiI6MTc0NDM1MzE5NX0.leFVWsta1ctvakVghru3HaM3YscZqkGlPwi_w2Cxce4&client=8fd7d666-0416-4c1c-9ea3-da1d74719c5b&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"ls","projectId":10012,"serviceDeskId":4,"name":"Support Liwango","description":"<p>Bienvenue&nbsp;! Vous pouvez soumettre une demande à l'aide des options proposées.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"10043","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"<p>Faites-nous part d'une erreur ou d'un défaut à corriger</p>","icon":10303,"iconUrl":"https://lkb-sas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[5],"key":""},{"id":"10044","name":"Demande de fonctionnalité","descriptionHtml":"","callToAction":"Demande de fonctionnalité","introHtml":"<p>Suggérez une amélioration que nous pourrions apporter au produit</p>","icon":10310,"iconUrl":"https://lkb-sas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10310","groups":[5],"key":""},{"id":"10045","name":"Problème de sécurité","descriptionHtml":"","callToAction":"Problème de sécurité","introHtml":"<p>Signalez une faille de sécurité connue dans nos services</p>","icon":10577,"iconUrl":"https://lkb-sas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10577","groups":[5],"key":""},{"id":"10046","name":"Question de support","descriptionHtml":"","callToAction":"Question de support","introHtml":"<p>Obtenez des réponses ou du support auprès de notre équipe</p>","icon":10578,"iconUrl":"https://lkb-sas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10578","groups":[5],"key":""}],"reqGroups":[{"id":5,"name":"Général"}],"orderMapping":{"5":[10043,10044,10045,10046],"6":[10043]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"French (France)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZmQ3ZDY2Ni0wNDE2LTRjMWMtOWVhMy1kYTFkNzQ3MTljNWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQzNTQzOTUsIm5iZiI6MTc0NDM1MzE5NX0.y2seFL6kri607TXd0anO5Us2umG0QG7hDZ99cuThWJE","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"8fd7d666-0416-4c1c-9ea3-da1d74719c5b","tokenDurationInMins":20}},"reqCreate":{"id":10043,"projectId":10012,"form":{"name":"Bug","descriptionHtml":"","callToAction":"Bug","intro":"<p>Faites-nous part d'une erreur ou d'un d&eacute;faut &agrave; corriger</p>","instructions":"","icon":10303,"iconUrl":"https://lkb-sas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Décrivez brièvement le bug.","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Comment pouvons-nous reproduire ce problème ?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Pièce jointe","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/10043","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/10043","calendarParams":{"firstDay":0,"date":"2025-04-11T08:33:15+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZmQ3ZDY2Ni0wNDE2LTRjMWMtOWVhMy1kYTFkNzQ3MTljNWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQzNTQzOTUsIm5iZiI6MTc0NDM1MzE5NX0.y2seFL6kri607TXd0anO5Us2umG0QG7hDZ99cuThWJE","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"8fd7d666-0416-4c1c-9ea3-da1d74719c5b","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=lkb-sas","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d59315c9d9976a0d055492f5e94ea3830b690409_lout","baseUrl":"https://lkb-sas.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://lkb-sas.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"8fd7d666-0416-4c1c-9ea3-da1d74719c5b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"7ca331301bb442bcaade36519c422994","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}